The clear answer
For a claim or a payment, go straight to the responsible source.
Claims
Follow the insurer’s official claim instructions and deadlines. Keep copies of submissions and decisions. The insurer evaluates benefits under the contract; a website or agent cannot guarantee payment.
Billing and payment
Confirm premium amounts, due dates, payment methods and any grace period directly with the insurer. Do not send card details or banking information through Mave’s general inquiry form.
If you need help finding the contact
Use the phone number on the policy, ID card or official insurer website. The servicing agent or agency may help identify the right department. If you believe an issue remains unresolved, Florida’s insurance consumer resources can explain available assistance.
Make this about your life.
Tell us your priorities and how to reach you. A dedicated agent can explain the available options, service scope and compensation that apply to your situation.
Start a conversation